Do I need a SOC if I'm an SMB?

You need SOC operations, not necessarily SOC infrastructure and a team. Modern threats like ransomware, business email compromise, and credential theft require 24/7 monitoring, expert triage, and coordinated incident response, but building an in-house SOC by hiring analysts, deploying platforms, and maintaining round-the-clock coverage is not viable for most SMBs. RADICL is your SOC, delivering the operations of monitoring, investigation, response coordination, and documentation without you building the infrastructure or hiring the team.

Can you work with my MSP (and will you replace them)?

RADICL complements MSPs rather than competing with them. Your MSP handles IT execution such as servers, networks, helpdesk, and infrastructure, while RADICL handles security operations such as monitoring, triage, incident response, vulnerability prioritization, and compliance evidence. Your MSP stays your primary IT partner and keeps the customer relationship, RADICL monitors and investigates and coordinates response, and a clear Shared Responsibility Matrix defines who owns what. Most MSPs welcome this because it covers the security operations layer they cannot staff without taking over IT delivery.

What happens when there's an incident? Who does what?

RADICL leads, you approve, and your team executes when needed. RADICL analysts detect and triage the activity and open a documented Case, investigate scope and severity, then define containment and remediation actions as Workflow Tasks with step-by-step guidance, executing only actions you have approved. Business-sensitive actions are executed by you or your MSP per the responsibility matrix, RADICL tracks every task to closure and documents the outcome, and after containment recommends configuration changes, additional detections, and hardening to prevent recurrence. You stay in control while RADICL provides the expertise and coordination.

How do you avoid overwhelming us with alerts and vulnerabilities?

Through triage and prioritization. RADICL does not forward raw alerts; analysts triage every detection to determine what is real and what requires action, so you only hear about meaningful events as a documented Case with context. For vulnerabilities, Managed Attack Surface (MAS) scans continuously but prioritizes remediation by exploitability, exposure, and business impact, giving you a prioritized queue with step-by-step guidance rather than a 10,000-item list, tracked to closure at a pace your team can sustain.

Can you help with CMMC/NIST 800-171?

Yes. RADICL provides both the technical controls and the compliance operations. For CMMC and NIST 800-171, compliance requires continuously validating that controls work and collecting evidence to prove it. RADICL delivers technical controls mapped to those requirements such as endpoint protection, identity monitoring, incident response, and vulnerability management, continuous evidence collection, compliance reporting on which controls are validated, and assessment preparation including evidence spot-checks and remediation guidance.

What visibility do we get (dashboards, reporting)?

You get real-time visibility into everything RADICL does to protect you through the Protection Delivered Dashboard, including endpoint protection status and coverage gaps, threat detections and how they were handled, incident management with active Cases and remediation tasks, vulnerability posture and prioritized risks, security awareness training and phishing results, and compliance status. The dashboard updates in real time, so you do not wait for monthly reports to know what is happening.

How fast can we get up and running?

You can be protected in as little as 7 days. RADICL deploys endpoint protection, establishes monitoring, and begins 24/7 operations without a months-long implementation. Over the following weeks, RADICL tunes detections to your environment, establishes vulnerability prioritization, and optimizes workflows.

Cybersecurity for Mid-Market Companies

You're big enough to matter, not big enough to have full coverage

You have real data, real customers, and real revenue at stake, but unlike an enterprise, you likely don't have a 24/7 SOC, a dedicated security team, or a deep bench of specialists watching it around the clock.

You're a stepping stone to bigger targets

Mid-market companies increasingly sit inside enterprise supply chains, vendor networks, and partner ecosystems, making you an attractive entry point and stepping stone into larger, harder targets for attackers.

Growth is outpacing your security build-out

New offices, new cloud environments, M&A activity, and headcount growth all expand your attack surface faster than most mid-market security teams can hire and train staff to keep up.

Requirements are rising faster than your team

Customer security questionnaires, cyber insurance underwriting, and compliance frameworks (SOC 2, NIST 800-171, CMMC, ISO 27001) increasingly require documented proof — not just good intentions.

Most mid-market companies start with some mix of internal IT, a growing security stack, and maybe an MSP. The security gaps show up when you need real 24/7 coverage, specialized investigation, and provable outcomes without the expense or complexity of standing up a full internal SOC.

Cybersecurity-as-a-Service (CSaaS) is a managed operating model that delivers hardening + detection + response + compliance-ready reporting through a single AI-powered platform watched over by career security experts.

People (Coverage)

24/7 eyes on threats
Expertise to investigate and lead response
Answers that go beyond simple alerts

Process (Execution)

Prioritized remediation and follow-through
Incident playbooks and clear tasking
Coordination with your internal IT team and/or MSP

Proof (Confidence)

Visibility into what's happening across your environment
Useful reporting for leadership and insurers
Evidence for compliance when customers or auditors ask

Mid-Market Reality

What You Need

How RADICL Delivers

Lean security team, limited 24/7 coverage

Round-the-clock monitoring, triage, investigation

RADICL vSOC runs investigations and documents everything in Cases — so nothing falls through overnight or on weekends

Growing vulnerability backlog, limited time to fix it all

A prioritized remediation plan your team can actually execute

MAS risk-based prioritization + step-by-step guidance — focus on what reduces risk fastest

Incidents turn into scramble mode

Clear incident response leadership and tasking

RADICL leads response, assigns precise tasks, and tracks them to closure — no "pass the buck"

Customers, insurers, or auditors ask for proof

Reporting and evidence you can hand over with confidence

Compliance-aligned reporting and evidence support across SOC 2, NIST, CMMC, and more

You rely on an MSP, or you're building an internal team

Clear ownership and fast execution

RADICL works alongside your MSP or growing internal team through a shared responsibility model

Signals In

We ingest the telemetry needed to detect threats across endpoint, identity, and network activity, scoped to your environment.

Triage

Our vSOC filters noise and confirms what's real.

Investigate

We determine impact and next steps and document findings clearly.

Respond + Assign Tasks

We lead response and assign precise remediation actions to your IT team or MSP.

Track to Closure

We confirm progress and document outcomes so issues don't linger.

Improve Resiliency

We harden what matters most, so the same issue doesn't repeat as you grow.

RADICL owns security operations outcomes

Triage, investigation, response leadership, and follow-through.

Your MSP or internal team keeps IT execution moving

Configuration changes, patching, and day-to-day IT delivery.

No confusion on who does what

We define a shared responsibility model for your environment, so execution is fast and cooperative.

Responsibility

RADICL vSOC + Platform

MSP / Internal IT

Customer

24/7 monitoring, alert triage, investigation

Primary (Cases)

Informed / supports context

Informed

Incident response coordination

Primary coordinator (Workflow)

Executes approved changes (typical)

Approves business decisions

Remediation tasking & tracking

Defines tasks, tracks to closure (Tasks/Inquiries)

Executes fixes (typical)

Approves risk acceptance

Vulnerability remediation operations (risk-based)

Prioritizes + provides step-by-step guidance (MAS)

Implements remediations (typical)

Ensures resources/time allocated

Compliance evidence readiness (SOC 2, CMMC, NIST)

Guides assessments + evidence spot-checks (MCA)

Provides artifacts where in scope

Accountable for compliance outcome

Protecting your endpoints

Detecting advanced and targeted threats

Investigating and responding to incidents

Reducing your IT vulnerabilities

Training your workforce to be security conscious

Ensuring and driving compliance adherence

Managed Compliance Adherence for SOC 2, CMMC, and NIST

SOC 2, CMMC, NIST 800-171 (and similar frameworks) are now a cost of doing business as you grow and win bigger customers. We keep the cost low. Our Managed Compliance Adherence expertly guides and manages your compliance journey. Our compliance experts, combined with agentic automation, fast-track readiness and reduce audit anxiety.

Self-assessments guided and made easy
Compliance gaps quickly closed
Audit trail and evidence capture
Compliance posture clarity
External audit preparedness & efficiency

Managed Log Analytics

Investigations and audits require comprehensive visibility, but aggregating logs across your entire environment can be complex and expensive. Not with us.

We handle the entire log management lifecycle, from collection and normalization to long-term retention and searchable investigation capabilities. Our platform gives you the log foundation needed for effective detection & response while meeting strict compliance requirements.

14 or 90-Day Velocity Search + 1-Year Archive
AI-Assisted Natural Language Search
Hunt UX with vSOC Incident Escalation
On-Demand Compliance Evidence Export
vSOC-Managed Ingestion & Health Monitoring

Managed Detection
and Response

Advanced endpoint protection, military-grade threat hunting, and 24/7 incident response ensure your company is safe from ransomware, data theft, financial fraud, and other high-impact cyber risks while supporting CMMC and NIST 800‑171 compliance.

Endpoints and Servers Protected
Evasive & Embedded Threats Detected and Stopped
24/7 Security Operations Has Your Back
Incidents Managed End-to-End
Virtual CISO By Your Side

MDR: Endpoint

MDR: Endpoint is the foundation of our MDR offering. We deploy, optimize, and maintain leading EDR technologies (for example, CrowdStrike, SentinelOne, and Microsoft Defender) across your laptops, workstations, and server infrastructure. We deploy custom detection analytics to spot threats out-of-the box EDR miss.

MDR: Identity

With MDR: Identity, we ingest and analyze data from Identity and user activity data sources like Microsoft 365 and Google Workspace. We monitor authentication activity, access to sensitive data and files, and email behavior to detect account takeover, inbox compromise, and data exfiltration.

MDR: Network

MDR: Network collects alarms and threat data from physical, wireless and cloud network infrastructure. We correlate this with endpoint and identity telemetry to fully investigate suspicious behavior and provide defense‑in‑depth coverage.

How RADICL Detects and Responds

Below is a closer look at our Managed Detection and Response (MDR) operations. This is how we turn signals into 24/7 investigations, containment, and tracked remediation.

Stage

What We Do

What You Get

Signals In

Ingest endpoint, identity, infrastructure, and network telemetry.

Full visibility with guided onboarding and managed data operations.

DeepThreat™ Analytics

Apply continuous analytics using proprietary threat intelligence.

Detection of threats missed by standard vendor alerts.

DeepThreat™ Hunts

Conduct expert-led threat hunts across your environment.

Identification of hidden and stealthy threats.

Triage

Evaluate alerts to determine real risk.

Confidence that every alert is reviewed and validated.

Investigate

Analyze incidents and capture evidence.

Clear incident visibility with documented findings and history.

Execute and Coordinate Response

Contain threats and coordinate remediation.

Confidence that response is handled and actions are clearly owned.

Improve Resiliency

Apply learnings and implement proactive defenses.

Stronger security posture with tracked actions and audit-ready evidence.

Managed Attack Surface

Threat actors leverage vulnerabilities to get a foot in the door and expand their presence. Our Managed Attack Surface offering persistently reduces your exposure so your organization becomes a much harder target for both opportunistic and targeted attacks.

Endpoint and Server Vulnerabilities Detected and Prioritized
Pragmatic and Manageable Remediation Pace
Accelerated Critical Fix Response
Expert Guidance and Collaboration With Your IT/MSP Partners
Closed Loop “Fixed” Visibility

Managed Security Awareness

People are too often the weak link. We'll shore up your human line of defense with security awareness content, exercises and phishing simulations that’s informed by real threats our vSOC sees every day.

Comprehensive Annual Training
Ongoing “Bite Sized” Training
Phishing Attack Simulations
Ever Evolving Expert Content
Security Awareness Posture Visibility

Yes! Mid-market companies face the same ransomware, phishing, and account-takeover threats as large enterprises, but usually without a dedicated security operations team watching for them 24/7. A virtual SOC closes that gap without the cost of hiring a full in-house team. RADICL's vSOC combines AI-driven detection with human analysts to monitor your environment around the clock, so threats get caught and contained before they lead to downtime, revenue loss, or a compliance failure.

Yes, RADICL is built to work alongside your MSP or internal IT team, not replace them. Your MSP or internal team continues to handle day-to-day IT delivery, patching, and configuration, while RADICL owns 24/7 monitoring, threat investigation, and incident response leadership. See how this division of labor works in practice on our Cybersecurity for MSPs page, or explore how RADICL compares to relying solely on standard IT/MSP support.

When our 24/7 vSOC detects a real threat, RADICL analysts investigate, contain, and lead the response, assigning precise remediation tasks to your team or MSP and tracking them to closure. You get clear, real-time updates on what's happening and what's being done about it, not a black box. Our Managed Detection & Response page walks through the full incident lifecycle, from signal to resolution.

RADICL's AI-powered vSOC filters out noise before it ever reaches you, triaging alerts and prioritizing vulnerabilities by actual risk. Instead of a dashboard full of unranked findings, you get a focused remediation plan targeting what will reduce risk fastest. This risk-based approach is core to our Managed Attack Surface service, which continuously scans, prioritizes, and tracks fixes to verified closure.

Compliance is core to what RADICL does, not an add-on. Our Managed Compliance Adherence service guides self-assessments, closes gaps, and builds audit-ready evidence for frameworks including CMMC and NIST-800-171. Compliance experts paired with automated evidence-gathering mean you're never scrambling before an assessment or a customer security questionnaire.

With RADICL, you always enjoy full visibility, with no black box. Through the RADICL Platform you get real-time reporting on threat detection, incident response, vulnerability remediation, and compliance posture; the same visibility our vSOC analysts use. It's built for leadership, insurers, and auditors alike.

We’re accustomed to moving fast. Most customers are actively protected within the first few weeks of onboarding, since detection and response capabilities are deployed early while compliance work continues in parallel. See real onboarding timelines and outcomes in our case studies, or schedule a demo to get a tailored estimate for your environment.

Cybersecurity for Mid-Market Companies

Enterprise-Grade Security Operations Without the Enterprise Headcount

Why Mid-Market Companies Get Targeted

You're big enough to matter, not big enough to have full coverage

You're a stepping stone to bigger targets

Growth is outpacing your security build-out

Requirements are rising faster than your team