How does RADICL coordinate incident response with our MSP?

When we detect a security incident, we immediately notify you and loop in your MSP as needed. We handle the security investigation and containment; your MSP gets looped in on aspects of remediation, such as isolating affected systems, resetting credentials, and patching schedules. Clear communication keeps everyone aligned and moving fast.

How do you avoid overwhelming MSPs with vulnerability findings?

We prioritize ruthlessly. Instead of dumping thousands of scan results, we filter by actual risk, provide context for each finding, coordinate with your MSP's patching schedules, and track progress. Our goal is actionable intelligence, not noise.

Can you help customers with compliance like CMMC and NIST 800-171?

Yes, CMMC and NIST 800-171 compliance is core to what we do. RADICL was built specifically for Defense Industrial Base contractors. We help with gap assessments, implementation, continuous monitoring, evidence collection, and remediation support.

What visibility do we get?

You get full transparency through our platform, including real-time alerts, threat hunting activity, security metrics, compliance status against CMMC and NIST 800-171, remediation tracking, and analyst notes. You see the same view our SOC analysts have.

Cybersecurity for MSPs: A vSOC Partner Built to Work With You

Continuous monitoring and triage

Threat investigation and response leadership

Clear remediation tasking (not vague alerts)

Evidence that stands up in audits and assessments

Faster response

Less finger-pointing

Clear accountability

Audit-ready security posture

We don’t replace your helpdesk

We don’t take over IT execution

We don’t own the customer relationship

We don’t flood your team with noise

Triage and investigation

Incident response leadership

Tracking work to closure

Proving security progress with evidence

Responsibility

RADICL vSOC + Platform

MSP

Customer

24/7 monitoring, alert triage, investigation

Primary (Cases)

Informed / supports context

Informed

Incident response coordination

Primary coordinator (Workflow)

Executes approved changes (typical)

Approves business decisions

Remediation tasking & tracking

Defines tasks, tracks to closure (Tasks/Inquiries)

Executes fixes (typical)

Approves risk acceptance

Vulnerability remediation operations (risk-based)

Prioritizes + provides step-by-step guidance (MAS)

Implements remediations (typical)

Ensures resources/time allocated

Compliance evidence readiness (CMMC/NIST)

Guides assessments + evidence spot-checks (MCA)

Provides artifacts where in scope

Accountable for compliance outcome

HARDEN

Reduced Attack Surface: Continuous vulnerability management + prioritized remediation = fewer entry points for attackers

DETECT

Early Threat Visibility: 24/7 monitoring + threat hunting + custom analytics = threats found before they cause damage

RESPOND

Rapid Incident Containment: Expert-led investigation + coordinated remediation = minutes to respond, not days

COMPLIANCE

Audit-Ready Evidence: Continuous control validation + transparent documentation = pass audits without scrambling

Signals In

We ingest relevant security telemetry so threats can’t hide across endpoints, identities, and network activity (based on what’s in scope for the customer).

Triage

Our analysts triage alerts and findings to confirm what’s real and what’s noise. Every meaningful event is documented in a Case so you have a clear record of what happened and why we acted. We ingest relevant security telemetry so threats can’t hide across endpoints, identities, and network activity (based on what’s in scope for the customer).

Investigation

We investigate scope and severity, document findings, and request the exact context needed using Inquiries—so we don’t guess, and you don’t waste cycles.

Response Planning and Tasking

When response is required inside the customer environment, RADICL completes the work per customer autherizations or assigns it through Workflow Tasks with step-by-step guidance.

This is where we actively lighten the load: instead of “figure it out,” your team receives clear, prioritized actions.

Tracking to Closure

If remediation must be executed by the MSP or customer team, RADICL tracks completion and documents outcomes, so incidents don’t linger and “done” actually means done.

Recovery and Resiliency Improvements

After mitigation, we support recovery and recommend practical steps to prevent recurrence: configuration improvements, additional detections, and hardening measures.

Reseller Partner

You resell RADICL and participate in delivery as a partner

RADICL provides the vSOC + platform layer that strengthens your offering

You earn a portion of the transaction (per reseller model)

Delivery Partner (Joint Customer)

You and RADICL share a joint customer account

RADICL owns triage/investigation/IR leadership and pulls your team into workflows when execution is required

The operating model is defined via a Shared Responsibility Matrix

24/7 coverage without 24/7 staffing

Monitoring, triage, investigation, coordination.

Clear tasking and accountability

Cases, tasks, and tracked closure.

A remediation pace your team can sustain

Especially via MAS risk-based prioritization.

Transparency your customers can trust

Visibility into what was detected, what was done, and what’s next.

Compliance-friendly reporting for customers who need audit-ready evidence

CMMC/NIST

Protecting your endpoints

Detecting advanced threats

Investigating and responding to incidents

Reducing your IT vulnerabilities

Training your employees to be security conscious

Ensuring and driving compliance adherence

Managed Compliance Adherence for CMMC and NIST

CMMC and NIST 800‑171 (and similar frameworks) are now a cost of doing business. We keep the cost low. Our Managed Compliance Adherence expertly guides and manages your compliance journey. Our compliance experts combined with agentic automation fast track readiness and reduce audit anxiety.

Self-Assessments Guided and Made Easy
CMMC and NIST Adherence Gaps Quickly Closed
Audit Trail and Evidence Capture
Compliance Posture Clarity
External Audit Preparedness & Efficiency

Managed Log Analytics

Investigations and audits require comprehensive visibility, but aggregating logs across your entire environment can be complex and expensive. Not with us.

We handle the entire log management lifecycle, from collection and normalization to long-term retention and searchable investigation capabilities. Our platform gives you the log foundation needed for effective detection & response while meeting strict compliance requirements.

14 or 90-Day Velocity Search + 1-Year Archive
AI-Assisted Natural Language Search
Hunt UX with vSOC Incident Escalation
On-Demand Compliance Evidence Export
vSOC-Managed Ingestion & Health Monitoring

Managed Detection
and Response

Advanced endpoint protection, military-grade threat hunting, and 24/7 incident response ensure your company is safe from ransomware, data theft, financial fraud, and other high-impact cyber risks while supporting CMMC and NIST 800‑171 compliance.

Endpoints and Servers Protected
Evasive & Embedded Threats Detected and Stopped
24/7 Security Operations Has Your Back
Incidents Managed End-to-End
Virtual CISO By Your Side

MDR: Endpoint

MDR: Endpoint is the foundation of our MDR offering. We deploy, optimize, and maintain leading EDR technologies (for example, CrowdStrike, SentinelOne, and Microsoft Defender) across your laptops, workstations, and server infrastructure. We deploy custom detection analytics to spot threats out-of-the box EDR miss.

MDR: Identity

With MDR: Identity, we ingest and analyze data from Identity and user activity data sources like Microsoft 365 and Google Workspace. We monitor authentication activity, access to sensitive data and files, and email behavior to detect account takeover, inbox compromise, and data exfiltration.

MDR: Network

MDR: Network collects alarms and threat data from physical, wireless and cloud network infrastructure. We correlate this with endpoint and identity telemetry to fully investigate suspicious behavior and provide defense‑in‑depth coverage.

How RADICL Detects and Responds

Below is a closer look at our Managed Detection and Response (MDR) operations. This is how we turn signals into 24/7 investigations, containment, and tracked remediation.

Stage

What We Do

What You Get

Signals In

Ingest endpoint, identity, infrastructure, and network telemetry.

Full visibility with guided onboarding and managed data operations.

DeepThreat™ Analytics

Apply continuous analytics using proprietary threat intelligence.

Detection of threats missed by standard vendor alerts.

DeepThreat™ Hunts

Conduct expert-led threat hunts across your environment.

Identification of hidden and stealthy threats.

Triage

Evaluate alerts to determine real risk.

Confidence that every alert is reviewed and validated.

Investigate

Analyze incidents and capture evidence.

Clear incident visibility with documented findings and history.

Execute and Coordinate Response

Contain threats and coordinate remediation.

Confidence that response is handled and actions are clearly owned.

Improve Resiliency

Apply learnings and implement proactive defenses.

Stronger security posture with tracked actions and audit-ready evidence.

Managed Attack Surface

Threat actors leverage vulnerabilities to get a foot in the door and expand their presence. Our Managed Attack Surface offering persistently reduces your exposure so your organization becomes a much harder target for both opportunistic and targeted attacks.

Endpoint and Server Vulnerabilities Detected and Prioritized
Pragmatic and Manageable Remediation Pace
Accelerated Critical Fix Response
Expert Guidance and Collaboration With Your IT/MSP Partners
Closed Loop “Fixed” Visibility

Managed Security Awareness

People are too often the weak link. We'll shore up your human line of defense with security awareness content, exercises and phishing simulations that’s informed by real threats our vSOC sees every day.

Comprehensive Annual Training
Ongoing “Bite Sized” Training
Phishing Attack Simulations
Ever Evolving Expert Content
Security Awareness Posture Visibility

RADICL is a cybersecurity operations company, not an IT service provider. MSPs focus on keeping your technology running—managing servers, troubleshooting laptops, handling patches and backups. RADICL focuses on keeping you secure—hunting threats in your environment, responding to security incidents, managing your security tools, and ensuring compliance with CMMC and NIST 800-171.

Think of it this way: your MSP keeps the lights on. RADICL keeps the bad guys out.

Most of our customers keep their existing MSP and add RADICL for specialized security expertise their MSP doesn't provide. We become an extension of your team, focused exclusively on the compliance and security side.

When we detect a security incident, we immediately notify you and loop in your MSP as needed. For example:

If we detect ransomware, we'll isolate affected systems and coordinate with your MSP if they are needed during recovery procedures
If we identify a compromised account, we'll work with your MSP to reset credentials and verify remediation
For vulnerability remediation, we provide prioritized findings and work with your MSP on patching schedules

We handle the security investigation and containment; your MSP gets looped in on aspects of the remediation. Clear communication keeps everyone aligned and moving fast.

We prioritize ruthlessly. Instead of dumping thousands of scan results on your MSP, we:

Filter by actual risk: We focus on vulnerabilities that matter in your environment—not every CVE that exists
Provide context: Each finding includes why it matters, what's at risk, and recommended remediation steps
Coordinate remediation windows: We work with your MSP's patching schedule, not against it
Track progress: We monitor what's been fixed and what still needs attention, so nothing falls through the cracks

Our goal is actionable intelligence, not noise. We give your MSP exactly what they need to secure your environment efficiently.

Yes, CMMC and NIST 800-171 compliance is core to what we do. RADICL was built specifically for Defense Industrial Base contractors navigating these requirements.

We help with:

Gap assessments: Identifying what controls you're missing
Implementation: Deploying and configuring security tools to meet requirements
Continuous monitoring: Maintaining compliance posture over time
Evidence collection: Documenting controls for assessments and audits
Remediation support: Addressing findings and maintaining your authorization

Learn more at:

CMMC
NIST-800-171

Full transparency into your security posture through our platform. You'll see:

Real-time alerts: What threats we're investigating right now
Threat hunting activity: What our analysts are looking for and what they've found
Security metrics: Trends in alerts, incidents, vulnerabilities, and user risk
Compliance status: Your current posture against CMMC and NIST 800-171 requirements
Remediation tracking: What vulnerabilities exist, what's been fixed, what's in progress
Analyst notes: Context and recommendations from our SOC team

You're not in the dark—you get the same view our analysts have, so you always know where you stand.

CYBERSECURITY FOR MSPs:

A vSOC PARTNER BUILT TO WORK WITH YOU

Built for How MSPs Actually Operate

You keep control of IT. We own security operations.

Continuous monitoring and triage

Threat investigation and response leadership

Clear remediation tasking (not vague alerts)

Evidence that stands up in audits and assessments

If You’re a Business Working With an MSP

Faster response

Less finger-pointing

Clear accountability

Audit-ready security posture

How We Work Together: RADICL + Your MSP + Your Team

We are explicit about what we don’t and what we do.

What we don't do:

We don’t replace your helpdesk

We don’t take over IT execution

We don’t own the customer relationship

We don’t flood your team with noise

What we do own:

Triage and investigation

Incident response leadership

Tracking work to closure

Proving security progress with evidence

Every engagement starts with a Shared Responsibility Matrix

What Cybersecurity-as-a-Service (CSaaS) Means

HARDEN

DETECT

RESPOND

COMPLIANCE

How RADICL works with your MSP

Signals In

Triage

Investigation

Response Planning and Tasking

Tracking to Closure

Recovery and Resiliency Improvements

Partnership Options for MSPs

Reseller Partner

Delivery Partner (Joint Customer)

What MSPs Get From the Partnership

24/7 coverage without 24/7 staffing

Clear tasking and accountability

A remediation pace your team can sustain

Transparency your customers can trust

Compliance-friendly reporting for customers who need audit-ready evidence

Get the Visibility You Deserve

Our Protection Delivered Dashboard

Our Solutions

Managed Compliance Adherence for CMMC and NIST

Managed Log Analytics

Managed Detectionand Response

MDR: Endpoint

MDR: Identity

MDR: Network

How RADICL Detects and Responds

Managed Attack Surface

Managed Security Awareness

RADICL Pricing

Frequently Asked Questions

What makes RADICL different from an MSP?

Will RADICL replace our MSP?

How does RADICL coordinate incident response with our MSP?

How do you avoid overwhelming MSPs with vulnerability findings?

Can you help customers with compliance like CMMC and NIST 800-171?

What visibility do we get?

Managed Detection
and Response